5 Benefits of Digital Transformation
For companies hanging onto on-premise technology, the quick pivot to remote work in 2020 was a scramble. Now, companies are enjoying benefits of digital transformation that extend far beyond a work-from-anywhere environment.
What Is Digital Transformation? In some ways, digital transformation has been around for decades. When companies take advantage of new technology to improve business processes and services, it’s simply a continuation of what has been happening since the mainframe was introduced.
But in current conversations, when businesses talk about digital transformation, they essentially mean leveraging third-party cloud technologies, data analytics, mobile-first strategies, and internet of things (IoT). These advances are equipping businesses to transform their operations with three core goals at the heart of their digital transformation plans: flexibility, agility, and scalability.
The benefits of digital transformation result in measurable improvements in meeting customer demands and getting more accomplished in less time.
The Role of the Cloud: Access to cloud solutions has essentially leveled the playing field, offering small and mid-size businesses the same features and tools that large enterprises use to improve services and boost productivity. Cloud solutions have escalated transmission speeds, expanded data storage capabilities, and equipped mobile functionality.
These benefits and features come easily, without a significant investment in hardware, maintenance, or upkeep. Companies are finding that there is no longer any motivation to owning and maintaining a data center. In the past, IT departments were forced to allocate significant portions of their budget to maintenance, but cloud transformation is allowing them to shift resources to innovation.
Digital transformation through cloud technology not only offers every size business access to improved customer experiences and productivity improvements, but also makes available tools like disaster recovery as a service (DRaaS) and other business continuity solutions that would otherwise be unattainable for small business owners.
The Benefits of Digital Transformation for Businesses Like Yours: At a glance, the benefits can be summed up in growing profits, improving efficiencies, and streamlining processes, but here are five areas where you will see specific, measurable advantages:
Customer Experience: Customers receive personalized experiences and any request or complaint can be resolved faster due to automation and cloud communications tools.
Human Resources: Companies with updated technology attract the best talent in a competitive market. By automating mundane tasks and equipping employees with user-friendly tools, they remain engaged and enjoy their jobs.
Supply Chain: Automate product decision-making, equip employees with real-time inventory information, and improve profitability.
IT: Digital transformation allows IT teams to efficiently manage their teams, outsourcing tasks to improve ROI and automating to efficiently manage networking and other infrastructure responsibilities.
Finance: Data analytics provide critical insights for reducing operating costs and improving business value.
The many benefits of digital transformation have made it a central strategy for businesses of all sizes. If you are trying to determine the best path forward and which workflows to prioritize in a transformation plan, contact us at One Connect. We can help you identify your most critical workflows, as well as a few quick projects that deliver immediate benefits to your bottom line.