THE RIGHT TECHNOLOGY, SOURCED FOR YOU
Your partner to source, procure, and support technology that delivers results
THE RIGHT TECHNOLOGY, SOURCED FOR YOU
Your partner to source, procure, and support technology that delivers results
"OneConnect saves us time and money, and just makes things easier."
Emily G | Director of IT | OrthoNY
SOLUTION AREAS
Our world-class solution provider network offers the latest capabilities to support digital transformation, achieve cost savings, increase productivity, and meet your technology goals.
- AI-powered customer support chatbots & virtual agents
- Automated customer inquiry classification & routing
- Predictive analytics for personalized recommendations
- Sentiment analysis for real-time service adjustments
- AI-driven decision support for customer service teams
- AI for quality assurance in customer interactions
- Document workflow automation
- AI Readiness Assessment
- VoIP Solutions
- Video Conferencing Platforms
- Team Messaging & Collaboration Tools
- Integration with Microsoft Teams/Zoom
- Presence & Status Management
- Cloud Contact Center (CCaaS)
- Omnichannel Support (Voice, Chat, Email, Social)
- Interactive Voice Response (IVR)
- Workforce Optimization
- Call Recording & Analytics
- AI-powered Chatbots & Virtual Agents
- Real-time Performance Dashboards
- Mobile Device Management (MDM)
- Enterprise Mobility Security
- Bring Your Own Device (BYOD) Enablement
- 5G-enabled Workforce Solutions
- Mobile Application Development & Deployment
- Mobile Expense Management
- IoT Device Integration
- SASE Solutions
- DDoS Mitigation
- Audits and Testing
- Endpoint Management
- Incident Response and Data Recovery
- 24/7 Remote Monitoring & Management (RMM)
- Help Desk & End-user Support
- Patch Management & Updates
- Infrastructure Management
- Cloud Optimization & Cost Management
- Vendor Management
- IT Strategy & Roadmapping
- IaaS
- Backup
- Storage
- Disaster Recovery
- VDI
- DaaS
- Managed Public Cloud (AWS, Azure, GCP)
- IoT Analytics
- Dedicated Internet
- Broadband
- 5G
- STARLINK
- Managed Private Optical Networks
- SDWAN
- TLS
- Content Delivery Networks
- Mobility
CONNECTING OUR CLIENTS
We’re your guide to navigating the changing technology landscape, helping you to confidently make technology choices that better your business. Our experience of successfully managing thousands of supplier implementations allows us to project manage service delivery on your behalf. We support clients globally in all industries, regardless of where they are located.
ALIGNED TO YOUR NEEDS
We select and tailor solutions from top solution providers to find you the best price, the highest level of connectivity, and satisfaction.
SAVE TIME AND ELIMINATE HASSLE
We manage the back and forth, get you faster resolutions and advocate on your behalf across multi-vendor solutions so you can focus on your core business.
BOOST YOUR BOTTOM LINE
We help you navigate digital transformation, streamline to increase efficiencies and productivity, and cut monthly network spend on average of 40%.
We help clients make strategic decisions around technology that positively impact their bottom line. Here’s what they have to say about their experience with OneConnect.
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